Troubleshooting
Fixes for common notices, errors, and stuck setups. 10 articles.
Troubleshooting
- 1 min read
Why is my generated content short?
Fix short output by giving the generator more to work with: the notice tells you exactly which fields to add.
- 1 min read
"We could not use some of your notes"
Understand why free-text notes get partly left out, and how to rephrase them so they count.
- 1 min read
Why did I get a conservative version?
Understand the conservative-version notice: your inputs had compliance complexity, so the generator played it safe.
- 1 min read
My product name triggered a warning
Understand the non-blocking warning when a product or brand name itself contains treatment-style language.
- 1 min read
My email domain is stuck on pending
Fix the usual causes of a sending domain that will not verify: a doubled host entry or DNS still propagating.
- 2 min read
My contacts are not receiving emails
Work through the causes: an unverified domain, automatic suppression after a bounce or spam report, subscription status, scope, or your allowance.
- 1 min read
"Connect {platform} first" message
Fix the message that appears when you try to post to a platform that is not connected for your current location.
- 1 min read
The automation builder says I need a larger screen
The builder needs about 768px of width, so use a tablet or desktop.
- 1 min read
I ran out of generations
Know what pauses, what keeps working, and your two ways forward.
- 1 min read
I cannot delete a published item
The retention lock is doing its job: published items and sent email templates must be kept 2 years, so archive instead.
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