TroubleshootingAll plans
"We could not use some of your notes"
Understand why free-text notes get partly left out, and how to rephrase them so they count.
Health and effect wording is stripped on purpose.
The notice in the output panel explaining notes were not used
1
Read the notice: it appears when your free text read as a health or effect claim and was left out of the output.
2
Find the offending wording in your notes: anything about effects, feelings, or benefits ("relaxing," "helps you sleep," "great for unwinding").
3
Rephrase to facts: strain classification, THC% and CBD%, terpenes, production method, origin.
4
Generate again with the factual version.
Tips and good to know
lightbulb
This is the compliance engine protecting you: health, therapeutic, and cosmetic benefit claims are Regulation 104.12 territory, so the generator refuses to launder them into output.
lightbulb
The same boundary applies everywhere: Production Notes are factual only by design.
Common questions
Did this answer your question?
Contact supportarrow_forward