Account and Billing

Understand your plan and limits

Know exactly what your plan includes: generations, seats, locations, email sends, contacts, and social platforms.

What is the generation pool

Understand what uses a generation, what is free, and the two buckets generations come from.

Buy a generation top-up

Add never-expiring generations to your pool when your monthly allowance runs low.

Upgrade or downgrade your plan

Change plans from the Billing tab, and choose between monthly and annual.

Add a location

Add another store to your account as a paid add-on, with its own address, social accounts, and bonus generations.

Add a brand

Run a second brand in the same account, fully separated, on Multi Site and up.

How brand and location scoping works

Understand the one rule that explains most "where did it go" moments: everything follows your top bar selection.